Got Questions? We’ve Got Answers.

Discover how EventsGrid works, get quick answers, and reach out if you still need help. We’re here for both
organizers and attendees — every step of the way.

What Can We Help You Find?

You don’t have to read through everything just to get help, Just use search and we’ll bring it to you.

Attendee's
Frequently Asked Questions

You found an event you love, so what's next? Let’s walk you through the basics.

Organizers
Frequently Asked Questions

Are you running an event? We’ve got your back from setup to check-in.

Still Need Further Assistance?

Are you running an event? We’ve got your back from setup to check-in.

support@eventsgrid.com

We usually reply within 24 hours, but often much sooner.

Dashboard

Got Questions? We’ve Got Answers.

What Can We Help You Find?

Search

You don’t have to read through everything just to get help, Just use search and we’ll bring it to you.

Who can use EventsGrid?

Do i need an account to use EventsGrid?

What can i do on the platform

is the platform free to use?

What types of events are supported?

is my data protected?

What is KYC and payout stuff about?

How do tickets work on EventsGrid? Do i get a QR code?

What happens if an event is cancelled?

How can i get support

Attendee's
Frequently Asked Questions

Where can i find my ticket

Do i need to print my ticket?

Can i edit my ticket details?

i didnt get any email after registering, What should i do?

Can i transfer my ticket to someone else?

How do refunds or cancellation work?

What hapens if an event is postponed or canceled?

Organizers
Frequently Asked Questions

Where can i create my first event

Can I offer both free and paid tickets?

How can I get paid for my ticket sales?

What payment methods can attendees use?

Can I see who registered for my event?

How do I check in attendees at the venue?

Can I message attendees before or after the event?

Can I create events as a team or organization?

What are your fees?

Still need help?

Still Need Further Assistance?

Got Questions? We’ve Got Answers.

What Can We Help You Find?

Search

You don’t have to read through everything just to get help, Just use search and we’ll bring it to you.

Who can use EventsGrid?

Do i need an account to use EventsGrid?

What can i do on the platform

is the platform free to use?

What types of events are supported?

is my data protected?

What is KYC and payout stuff about?

How do tickets work on EventsGrid? Do i get a QR code?

What happens if an event is cancelled?

How can i get support

Attendee's Frequently Asked Questions

Where can i find my ticket

Do i need to print my ticket?

Can i edit my ticket details?

i didnt get any email after registering, What should i do?

Can i transfer my ticket to someone else?

How do refunds or cancellation work?

What hapens if an event is postponed or canceled?

Organizers Frequently Asked Questions

Where can i create my first event

Can I offer both free and paid tickets?

How can I get paid for my ticket sales?

What payment methods can attendees use?

Can I see who registered for my event?

How do I check in attendees at the venue?

Can I message attendees before or after the event?

Can I create events as a team or organization?

What are your fees?

Still need help?

Still Need Further Assistance?

Attendee's
Frequently Asked Questions

Organizers
Frequently Asked Questions